Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Rockwall, TX 75087
Rock Your Spirit consists of customization and we do not accept returns on custom orders.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rock@rockyourboujie.shop. Please note that returns will need to be sent to the following address:
Rock Your Spirit
709 W. Rusk St. STE B 853
Rockwall, TX 75087
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rock@rockyourboujie.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You must contact us first before sending in a return of any sort.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rock@rockyourboujie.shop.
Sale Items
All sales are final on all sale items.
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